Returns and Refunds
Refund Policy
At Favvour, we are dedicated to providing products that help you feel supported and comfortable every step of the way. We believe in the quality and effectiveness of our products, and we recommend using them for at least 14 days to fully experience their benefits. If you are not satisfied after 14 days, you are eligible to request a return under our 60-day money-back guarantee. To begin the process, please contact us at hello@favvour.com.
Cancellation Policy
If you need to cancel or make changes to your order, please do so within 24 hours of placing it. After this time, your order may already be in the processing stage, and we may not be able to accommodate your request. If your cancellation is made within the 24-hour window, we will process your refund within 7 business days.
60-Day Money Back Guarantee
We are confident in the benefits our products provide and encourage you to try them for at least 14 days to see the results. If you are still not satisfied, you can return the product within our 60-day money-back guarantee. Please note that shipping fees (if applicable) are non-refundable.
To initiate a return, contact us via the form on our Contact Us page or email us directly at hello@favvour.com. Be sure to include your order number or the name and email address used for your purchase to expedite the process.
Damaged Items
We carefully package every order to prevent damage during shipping. An item is considered damaged if it has a defect or is physically broken upon arrival. Damaged packaging, such as dented boxes, is not considered product damage if the item inside is in good condition.
If your item arrives damaged, notify us within 72 hours of delivery by emailing hello@favvour.com with a clear photo of the damage. We will review the issue and may offer a free replacement. Please note that we cannot provide refunds or replacements for damage caused by normal use, wear and tear, or misuse.
Shipping and Delivery
We aim to deliver your order promptly but cannot be held responsible for delays caused by couriers, customs, or other factors beyond our control. If you experience a delivery issue, please contact the courier directly. Unfortunately, we are not responsible for lost, stolen, or delayed packages.
Incorrect Shipping Address
It is your responsibility to provide the correct shipping address at checkout. If the address is incorrect and we are not notified within 24 hours of placing your order, we cannot offer a refund or resend the product.
Note: Favvour reserves the right to modify this Return & Refund Policy at any time. Please review the most up-to-date version before purchasing. By placing an order, you agree to the terms outlined in this policy.